Privacy policy.
Privacy Policy for Azur Charleston
Effective Date: Nov 1, 2025
1. Introduction
Welcome to Azur Charleston (“Azur,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose and protect information about you when you visit or interact with our website at https://www.azurcharleston.com (the “Site”), make reservations, sign up for emails, or otherwise interact with our services. By accessing or using the Site, you agree to the collection, use and disclosure of information consistent with this policy.
2. Information We Collect
We may collect information in the following categories:
2.1 Information you provide us
Your name, email address, postal address, telephone number when you subscribe to our newsletter, contact us, or make a reservation.
Reservation details, special requests, party size, date/time of reservation.
When you send us feedback, fill out forms, or otherwise communicate with us.
If you make purchases or pre‐payments on the Site (if applicable), payment information will be collected by our payment processor (see Section 4).
Any other information you voluntarily provide (for example when signing up for events, promotions or submitting reviews).
2.2 Automatically collected information
We and our service providers may collect your IP address, browser type, operating system, referring URLs, pages visited on the Site, time spent on pages, device identifiers, and other usage information.
We may use cookies, web beacons, pixels, and similar tracking technologies to collect this information.
We may collect location information (e.g., general geographic region derived from your IP).
These practices are common on restaurant websites.
3. Use of Your Information
We may use the information we collect for purposes such as:
To provide and maintain our Site and services (e.g., reservation confirmations).
To send you administrative communications (e.g., updates, changes to terms/policy).
To send you marketing communications (e.g., newsletters, promotions) if you have opted in.
To analyse and improve our website, marketing, services and customer experience.
To comply with legal obligations, resolve disputes, prevent fraud or other prohibited activities.
4. Disclosure of Your Information
We may share your information with:
Service providers and vendors who perform services on our behalf (e.g., reservation platform, email service provider, analytics provider).
Law enforcement or other parties if required by law or to protect our rights, property or safety.
In the event of a merger, sale, transfer of assets, we may transfer your information to the acquiring entity (with notice to you).
We do not sell your personal information for commercial purposes.
5. Cookies and Tracking Technologies
We and our third‐party partners may use cookies, web beacons, pixels and similar technologies to collect and track information about your interactions with the Site, to remember your preferences, to authenticate you, to provide social media features, and to analyse usage. You can set your browser to refuse cookies or to alert you when cookies are being sent; however some features of the Site may not function properly if you disable cookies. Support for cookies on restaurant websites is documented.
6. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights with respect to your personal information, such as:
Accessing the personal data we hold about you.
Correcting or updating your information.
Opting out of marketing communications.
Requesting deletion of your data (subject to legal and operational requirements).
If you wish to exercise any of these rights, please contact us as indicated in Section 9 below.
7. Children’s Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal data, please contact us and we will take steps to delete such information. This is consistent with the Children’s Online Privacy Protection Act (COPPA).
8. Third‑Party Links
Our Site may contain links to third‑party websites or services not operated by Azur. We are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy policies of any third‐party site you visit.
9. Security
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration or destruction. However, no internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will be updated accordingly. We encourage you to review this page periodically to stay informed about our practices.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Azur Charleston
159 Market Street, Charleston, SC
Email: contact@azurcharleston.com
Phone: 843‑573‑7893